Terms of Use

AVADOT Terms of Service

Chapter 1. General Provisions

Article 1 (Purpose)

These Terms of Service are intended to govern the rights, obligations and responsibilities between Tridot Inc. (hereinafter "Company") and Members, including terms of service use, payment, refunds, handling of content and AI-generated outputs, and other necessary matters in relation to the use of the "AVADOT" mobile application and all related services (hereinafter "Service") provided by the Company.

Article 2 (Definitions)

The terms used in these Terms of Service shall be defined as follows:

1. "Service" means AVADOT and all ancillary services provided by the Company, regardless of the type of device (PC, mobile, tablet, or other wired/wireless devices).
2. "Application" means the AVADOT mobile application provided by the Company.
3. "Member" means any person aged 14 or older who has agreed to these Terms and entered into a service agreement with the Company by completing member registration.
4. "User" means any person who uses the Service, regardless of whether they have registered as a Member.
5. "Character" means an AI companion created or configured by the Company or a Member that can engage in conversation, voice, video, games, or other interactions with Members within the Service.
6. "AI Output" means any and all results generated by artificial intelligence models within the Service based on Member input, settings, or service context, including text, images, voice, video, recommendations, game progression, and other outputs.
7. "Conversation Output" means text, images, voice, video, and other output results generated as a result of conversations or interactions between a Member and a Character within the Service.
8. "Member Content" means characters, character settings, profiles, images, conversations, voice, video, text, and other materials that a Member inputs, uploads, creates, edits, posts, publishes, or transmits within the Service.
9. "Company Content" means service screens, applications, AI models, systems, default characters, designs, text, images, voice, video, databases, and other materials directly created, provided, or owned by the Company.
10. "AVADOT Link" means virtual currency or points provided by the Company to Members for use of paid features or content within the Service, and is distinct from URL links.
11. "Paid Link" means AVADOT Links purchased or recharged by a Member through a payment method.
12. "Free Link" means AVADOT Links granted by the Company free of charge through events, attendance rewards, promotions, reward payments, membership benefits, and similar programs.
13. "Paid Service" means services, features, or content available through Paid Links, subscriptions, individual payments, or other forms of consideration.
14. "Operating Policy" means reporting standards, usage restriction standards, youth protection standards, Free Link grant and expiration standards, payment limits, refund procedures, community guides, and AI safety guides separately established by the Company to specifically implement these Terms.
15. "App Market" means platforms such as the Apple App Store, Google Play Store, and others that facilitate in-app payments or downloads.

Article 3 (Prior Notice Regarding AI Service)

1. AI technology, including generative artificial intelligence, is utilized in the operation, creation, and provision of the Service. Character responses, images, voice, video, recommendations, game progression, and other content encountered by Members may be automatically generated by AI or provided utilizing AI.
2. AI Outputs do not represent actual human beings, real persons, expert opinions, or the Company's official positions, guarantees, or promises.
3. Due to the nature of generative AI, different results may be generated for identical or similar inputs, and information that is factually incorrect, inaccurate, biased, or inappropriate may be included.
4. Members shall not use AI Outputs as the sole basis for decisions in fields requiring professional judgment, including medical, legal, financial, tax, investment, psychological counseling, and safety matters.
5. The Company may display the fact that AI was utilized or that content was generated by AI in a manner that allows Users to clearly recognize this on service screens, conversation screens, voice or video features, downloaded or shared outputs, and similar areas. Where disclosure is required by applicable laws, the Company shall comply.
6. Where virtual audio, images, or video that are difficult to distinguish from reality are provided, the Company may apply in-service displays, watermarks, notices, or other reasonable methods to ensure Users are aware that such outputs were generated by AI.
7. Matters relating to the use of AI training data, personal information processing, and the right to refuse are governed by Article 14 of these Terms and the Privacy Policy.

Article 4 (Posting, Effect, and Amendment of Terms)

1. The Company shall post the contents of these Terms in a location easily accessible to Members, such as within the Application or on a linked screen from the initial service screen.
2. These Terms shall take effect when a Member agrees to them or when the Company posts them on the service screen as notice.
3. The Company may amend these Terms to the extent that such amendments do not violate applicable laws.
4. When amending these Terms, the Company shall specify the effective date and reasons for amendment and provide notice at least 7 days prior to the effective date. However, for changes that are disadvantageous to Members or involve significant matters, the Company shall provide notice at least 30 days in advance and individually notify Members through reasonable methods such as email, push notifications, or in-service notifications.
5. If the Company clearly informs Members when announcing or notifying a Terms amendment that failure to express objection by the effective date shall be deemed consent to the amendment, and a Member does not explicitly express objection, the Member shall be deemed to have consented to the amended Terms.
6. Members who do not agree to the amended Terms may terminate their service agreement and may request refunds for unused Paid Links or Paid Services in accordance with these Terms and applicable laws.
7. Matters not stipulated in these Terms shall be governed by applicable laws and customs, including the Act on the Regulation of Terms and Conditions, the Act on Consumer Protection in Electronic Commerce, the Content Industry Promotion Act, the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Youth Protection Act, and the Framework Act on the Development of Artificial Intelligence and Establishment of Trust.

Article 5 (Operating Policies and Individual Conditions)

1. The Company may establish and post Operating Policies within the Service for safe operation and User protection, and such Operating Policies constitute part of these Terms.
2. In the event of conflict between an Operating Policy and these Terms, these Terms shall prevail. However, transaction conditions separately notified for specific Paid Services, events, promotions, or subscription products may take priority for the applicable transaction.
3. When the Company establishes or amends Operating Policies that significantly affect Member rights or obligations, notice or notification shall be provided in accordance with the Terms amendment procedures set forth in Article 4.

Chapter 2. Service Agreement and Account Management

Article 6 (Membership Registration and Conclusion of Service Agreement)

1. Only persons aged 14 or older may apply for membership registration.
2. A service agreement is concluded when an applicant agrees to these Terms and the Privacy Policy and other mandatory disclosures in accordance with the procedures established by the Company, applies for membership registration, and the Company accepts the application.
3. The Company may require reasonable verification procedures such as mobile phone identity verification, email verification, and age verification for service provision, identity confirmation, youth protection, and payment safety.
4. Members must register with their own accurate information and shall not fraudulently use another person's name, information, or payment methods.

Article 7 (Refusal of Registration Application and Termination of Service Agreement)

The Company may refuse a registration application or subsequently terminate a service agreement in any of the following cases:

1. Where a person under the age of 14 applies for registration
2. Where another person's name, personal information, or payment methods have been fraudulently used
3. Where the application contains false information or required items are omitted
4. Where a person whose membership was revoked due to violation of these Terms or Operating Policies applies for re-registration without the Company's approval
5. Where registration is made for fraudulent purposes, abusive use, fraudulent acquisition of Free Links, illegal activities, or interference with service operations
6. Where applicable legal requirements or registration requirements established by the Company are not met

Article 8 (Changes to Member Information and Account Management)

1. Members shall promptly update their information if any registered information changes.
2. The Company shall not be liable for any disadvantage arising from a Member's failure to update changed information, unless caused by the Company's intentional act or negligence.
3. Members shall manage their accounts, passwords, authentication methods, and payment methods with the care of a prudent manager, and shall not transfer, lend, share, or pledge them to others.
4. Members who become aware that their account has been stolen or used without authorization by a third party shall immediately notify the Company and follow the Company's instructions.

Chapter 3. Obligations of the Parties

Article 9 (Protection of Personal Information)

1. The Company complies with the Personal Information Protection Act and other applicable laws to protect Members' personal information, and separately establishes and posts a Privacy Policy.
2. The collection, use, provision, entrustment, overseas transfer, retention period, destruction, pseudonymization, use as AI training data, and methods for exercising data subject rights regarding personal information are governed by the Privacy Policy.
3. Members who acquire personal information of other Members or third parties in the course of using the Service shall not use such information for purposes other than the original purpose, nor provide, disclose, or leak it to third parties.
4. The Company does not permit registration by children under the age of 14. If the Company confirms that a child under 14 has registered for or is using the Service during service operations, the Company may take necessary measures in accordance with applicable laws.

Article 10 (Obligations of the Company)

1. The Company shall not engage in acts prohibited by applicable laws and these Terms or contrary to public order and morals, and shall make reasonable efforts to provide the Service in a stable manner.
2. The Company shall establish technical and administrative protective measures for personal information protection and service security.
3. The Company shall operate customer support channels to handle Members' legitimate opinions, complaints, damage compensation requests, and disputes, and shall process them within a reasonable period.
4. The Company may establish reasonable protective measures including youth protection policies, reporting procedures, blocking, and filtering for service areas requiring youth protection.

Article 11 (Member Obligations and Prohibited Acts)

Members shall not engage in any of the following acts while using the Service:

1. Registering false information or fraudulently using another person's name, personal information, account, or payment methods
2. Impersonating the Company, its officers, employees, operators, affiliates, or other Members
3. Transferring, lending, sharing, or selling accounts, authentication information, payment methods, or service usage rights
4. Unauthorized modification, deletion, or destruction of information posted by the Company
5. Using automated means, macros, bots, scrapers, crawlers, or similar tools to attempt membership registration, information collection, mass requests, abusive use, or circumvention of preventive measures
6. Reverse engineering, decompiling, disassembling, copying, imitating, or modifying the Service, Application, AI models, or systems, or detecting, exploiting, or disclosing security vulnerabilities
7. Interfering with the stable operation of the Service through malicious code, viruses, abnormal traffic, hacking, DDoS attacks, or similar means
8. Infringing upon the copyrights, trademarks, patents, trade secrets, portrait rights, name rights, voice rights, publicity rights, honor, credit, privacy, or other rights of the Company or third parties
9. Inputting, generating, posting, sharing, or distributing illegal or inappropriate information, including pornography, youth-harmful information, child or youth sexual exploitation material, illegal recordings, violent or hateful content, and content promoting discrimination or self-harm
10. Generating, possessing, sharing, or distributing characters, conversations, images, voice, or video that sexually depict minors or treat them as sexual objects
11. Using the characters, likenesses, names, voices, signatures, speech patterns, or other identifying features of real persons, celebrities, politicians, ordinary individuals, or third parties in a manner that constitutes impersonation, causes confusion, or infringes on rights without the rights holder's permission
12. Copying or generating, posting, or sharing content that is identical or substantially similar to existing copyrighted characters, worldviews, images, voices, dialogue, or similar elements without the rights holder's permission
13. Engaging in political activities that violate election laws or other applicable laws, illegal election campaigns, spreading false information, or inciting social conflict or violence
14. Using the Service for profit, business, advertising, promotion, resale, proxy use, external service provision, data collection, or model training purposes without the Company's prior consent
15. Circumventing or attempting to neutralize AI safety measures, youth protection measures, reporting or blocking functions, or usage restriction measures within the Service
16. Creating multiple accounts, circumventing registration, manipulating location or device information, or abusing payment cancellations to fraudulently acquire Free Links or event rewards
17. Unauthorized external disclosure, distribution, or sale of private conversations, other Members' content, personal information, or AI Outputs that may infringe on rights, or using the Service in a manner that significantly damages the reputation and trust of the Service
18. Any other acts that violate applicable laws, these Terms, Operating Policies, or social norms

Chapter 4. Service Use

Article 12 (Provision of Service)

The services provided by the Company are as follows:

1. Text conversation service with AI Characters
2. AI Character response generation and interaction service
3. AI voice call and video call service
4. AI-based games, interactive content, and recommendation service
5. Member Character creation, editing, management, sharing, and discovery service
6. Services related to Paid Links, subscriptions, promotions, events, and rewards
7. Other services directly developed by the Company or provided through partnerships

Article 13 (Service Use and Changes)

1. The Service is provided 24 hours a day, 365 days a year in principle. However, all or part of the Service may be temporarily suspended due to system maintenance, failures, security responses, circumstances of external AI model providers or infrastructure providers, or circumstances of App Markets or payment service providers.
2. The Company may change the content, features, design, delivery methods, terms of use, AI models, Characters, Paid Service configurations, Link consumption standards, and other aspects of the Service as operationally or technically necessary.
3. The Company shall provide advance notice when changes under Paragraph 2 significantly affect Member rights or obligations. However, post-notice may be provided in cases of urgent failures, security incidents, legal compliance, or User protection.
4. The Service is provided in principle for personal, non-commercial use. Members shall not use the Service for profit, resale, agency, advertising, external service provision, or model training purposes, unless separately permitted by the Company.

Article 14 (AI Training Data and Quality Improvement)

1. The Company may analyze or utilize Members' service usage records, input content, Member Content, AI Outputs, and Conversation Outputs for service quality improvement, safety enhancement, prevention of fraudulent use, and improvement of AI models and features.
2. Where personal information is included in the utilization process under Paragraph 1, the Company shall process it in accordance with the Privacy Policy and applicable laws, and shall apply protective measures such as pseudonymization, anonymization, de-identification, access restriction, and retention period limitations as necessary.
3. The specific items, legal basis, processing methods, retention periods, and whether third-party provision or processing entrustment is involved when the Company utilizes Member data as AI training data are governed by the Privacy Policy.
4. Members may refuse the future use of their conversations and content as AI training data through in-service settings or customer support channels. The Company shall exclude the relevant Member's data from new training data within a reasonable period after confirming the refusal.
5. For AI models that have already completed training, the refusal may not be retroactively applied due to technical characteristics. However, the Company shall take reasonable measures within the scope permitted by applicable laws and technically feasible.
6. Where the Company utilizes external AI models, cloud services, or technology providers, such providers may process data within the scope necessary for service provision, security, error analysis, and quality improvement, with specific details governed by the Privacy Policy or in-service notices.

Article 15 (Provision of Information and Advertising)

1. The Company may provide information necessary for service operation, including notices, maintenance, Terms amendments, payments, refunds, security, usage restrictions, youth protection, and expiration dates, through in-service notifications, push notifications, email, text messages, and similar means.
2. The Company may place advertisements in connection with service operation, and Members may be exposed to advertisements during service use.
3. The Company shall send marketing information only to Members who have separately consented to receiving such information, and Members may refuse such communications at any time.

Article 16 (Suspension and Termination of Service)

1. The Company may temporarily suspend all or part of the Service in any of the following cases:
   1) Where regular system maintenance, emergency maintenance, expansion, replacement, repair, or introduction of new features is necessary
   2) Where force majeure events occur, such as power outages, communication failures, natural disasters, war, riots, fire, epidemics, or national emergencies
   3) Where security incidents such as hacking, DDoS attacks, information leaks, or security vulnerabilities occur or are likely to occur
   4) Where normal provision is difficult due to circumstances of affiliated or entrusted business partners, including external AI model providers, cloud operators, App Markets, or payment service providers
   5) Where requests or decisions are made by investigative agencies, courts, administrative agencies, the Korea Communications Standards Commission, or other relevant authorities
   6) Where otherwise necessary for the safety, stability, or protection of Users of the Service
2. Where the Company is unable to continue providing the Service due to significant business reasons, business transfer, merger, division, business closure, termination of partnerships, deterioration of service profitability, or similar circumstances, the Company shall provide notice to Members of the termination date, reasons, and refund procedures for unused Paid Links at least 30 days prior to the termination date.
3. Where damage is incurred by Members due to service suspension or termination under this Article, the Company shall not be liable unless caused by the Company's intentional act or negligence.

Chapter 5. Content and AI Outputs

Article 17 (Attribution of Content Rights)

1. Intellectual property rights in Company Content and the Service belong to the Company or the legitimate rights holders.
2. Intellectual property rights in Member Content held by Members are retained by the Members or the relevant rights holders. However, the attribution and scope of protection of rights in AI Outputs may vary depending on applicable laws and individual circumstances.
3. Members warrant that they hold the necessary rights or have obtained the necessary permissions from rights holders for Member Content they input, upload, post, share, or create.
4. Where disputes arise because Member Content or AI Outputs infringe on third-party rights or violate laws, the Member shall resolve such disputes at their own responsibility and expense, and shall compensate the Company for any damages incurred.

Article 18 (License for Member Content)

1. Members grant the Company a non-exclusive, royalty-free, worldwide license to store, reproduce, transmit, display, modify, analyze, and transform Member Content and AI Outputs to the extent necessary for the Company to provide, operate, maintain, secure, back up, correct errors, process reports, comply with laws, respond to disputes, and improve the Service.
2. The license under Paragraph 1 shall remain effective for the period necessary for service provision and operation, and may continue for a reasonable period after Member withdrawal to the extent necessary for backup, dispute response, fulfillment of legal retention obligations, prevention of fraudulent use, and normal operation of content that has already been published or is being used by other Members.
3. Where a Member has set content to public or used sharing features, the Company may expose, display, recommend, or allow other Users to use the content within the scope of such public settings.
4. The Company shall not make privately-set Member Content or Conversation Outputs available to the general public. However, such content may be processed to the extent necessary for service provision, report processing, security, legal compliance, dispute response, processing of Member requests, or where the Member has separately consented.
5. Where the Company utilizes Member Content or Conversation Outputs for advertising, promotion, press releases, App Market introductions, or external marketing, the Company shall in principle use public content or obtain separate consent from the Member. In such cases, portions containing personal information shall be deleted, anonymized, or de-identified.
6. Members may change the scope of publication or delete public content through in-service features. However, public Characters already being used by other Users, materials requiring legal preservation, and backup or dispute response materials may be maintained for a certain period.

Article 19 (Use of Conversation Outputs and Characters)

1. Members may use Conversation Outputs they have created or obtained within the Service to the extent permitted by these Terms, Operating Policies, and applicable laws.
2. The scope of use for Conversation Outputs generated by a Member through conversations with Company or other Member Characters does not include the Character itself, Character settings, original works, Company Content, or other Members' rights.
3. Characters or content published by other Members may be used in accordance with in-service features and the scope of publication, and shall not be used for external reproduction, re-posting, sale, training data conversion, or secondary service provision without the permission of the rights holder or explicit authorization by the Company.
4. When publicly disclosing or using AI Outputs or Conversation Outputs externally, Members shall verify the legality of the content, whether it infringes on rights, whether it contains personal information, and whether it constitutes defamation or youth-harmful information.

Article 20 (Post Management, Reporting, and Blocking)

1. Where the Company reasonably determines that Member Content, Characters, conversations, or AI Outputs violate these Terms, Operating Policies, or applicable laws, it may blind, delete, make private, restrict exposure, exclude from search, or restrict the use of such content without prior notice.
2. Members who discover content that infringes on rights, contains illegal information, youth-harmful information, child or youth sexual exploitation material, violence, self-harm, hate, discrimination, defamation, personal information infringement, copyright infringement, fraud, or other Terms violations may report it through the in-service reporting function or customer support channels.
3. Upon receiving a report, the Company shall commence review within a reasonable period, and where a violation is confirmed, may take necessary measures including content deletion, warnings, usage restrictions, account suspension, and reporting to investigative authorities.
4. Where a person claiming rights infringement requests deletion or temporary measures for a post in accordance with the Information and Communications Network Act or other applicable laws, the Company shall take necessary measures in accordance with legal procedures and notify the applicant and the information poster.
5. Where the Company has difficulty determining whether rights have been infringed or where disputes are expected between interested parties, the Company may temporarily block access to the relevant information for a period not exceeding 30 days.
6. The information poster may file an objection or request restoration of temporary measures or deletion measures in accordance with the procedures established by the Company.
7. Members may block specific Members or Characters through in-service features, and content from blocked Members or Characters may not be displayed to the blocking Member.

Article 21 (Limitation of Warranty for AI Outputs)

1. The Company does not warrant the legality, originality, exclusivity, accuracy, reliability, truthfulness, completeness, currency, fitness for a particular purpose, or non-infringement of rights of AI Outputs.
2. Members shall review the content of AI Outputs on their own before using them, and Members are responsible for any legal or ethical liability arising from the storage, sharing, posting, external use, or commercial utilization of AI Outputs.
3. The Company is not obligated to review all AI Outputs or content posted, published, or shared by other Members in advance. However, the Company may conduct pre- or post-monitoring to the extent necessary for service safety, legal compliance, and User protection.

Chapter 6. Youth Protection and Minor Payments

Article 22 (Youth Protection)

1. The Company shall establish reasonable protective measures to protect youth from harmful information in accordance with the Youth Protection Act, Information and Communications Network Act, and other applicable laws.
2. The Company may apply protective measures for youth Members, including filtering of youth-harmful content, exposure restrictions, reporting and blocking functions, adult verification, usage time restrictions, or payment restrictions.
3. The Company shall designate a youth protection officer and process reports and inquiries related to youth-harmful information.
4. Where certain features of the Service are inappropriate for youth or require legal restrictions, the Company may provide such features only to Members who have completed age verification or adult authentication.

Article 23 (Minor Payments)

1. Where a Member who is a minor under civil law enters into a Paid Service agreement or makes a payment, consent of the legal representative is required in principle.
2. Where a minor makes a payment without the consent of a legal representative, the minor or the legal representative may cancel the payment in accordance with applicable laws.
3. Notwithstanding Paragraph 2, cancellation may be restricted where the minor fraudulently used another person's personal information or actively deceived the Company into believing the minor was an adult such that the Company could not have known the person was a minor.
4. The Company may apply separate protective measures for minor Members, including payment limits, automatic recharge restrictions, recurring payment restrictions, and legal representative verification procedures.

Chapter 7. Paid Services, AVADOT Links, and Refunds

Article 24 (Display and Payment for Paid Services)

1. When providing Paid Services, the Company shall clearly display the following information on the service screen or purchase screen for Members:
   1) Name, content, and usage method of the Paid Service
   2) Price, payment method, billing method, and Link consumption standards
   3) Usage period, validity period, and automatic renewal status
   4) Terms for withdrawal, refund, cancellation, and overpayment refund
   5) Matters regarding suspension, changes, and restrictions of Paid Services
2. Members conclude a Paid Service agreement by clicking a button indicating payment intent such as purchase, payment, or confirmation, or by completing the procedures of the App Market or payment service provider.
3. Billing and payment for payments made through an App Market shall in principle follow the policies and procedures of the relevant App Market or payment service provider.
4. Where the Company provides recurring payment or subscription-type Paid Services, the service may be automatically renewed on the same or previously notified conditions if the Member does not cancel before the renewal date. Members may cancel automatic renewal through in-service procedures or App Market settings.

Article 25 (Acquisition, Use, and Restrictions of AVADOT Links)

1. AVADOT Links are classified into Paid Links and Free Links, and the acquisition method, terms of use, validity period, and refund eligibility are governed by these Terms, Operating Policies, and notices on purchase or event screens.
2. Paid Links are credited to the Member's account upon completion of payment or at a time separately determined by the Company.
3. Free Links are granted in accordance with events, rewards, promotions, or Operating Policies established by the Company, and the grant conditions, terms of use, validity period, and expiration conditions are disclosed in advance on service screens or in Operating Policies.
4. The deduction order of Links is determined by the Company through Operating Policies. The Company may apply a method of deducting Links with earlier expiration dates first or deducting Free Links first for Member protection.
5. Links cannot be exchanged for cash and cannot be transferred, lent, pledged, sold, exchanged, or assigned to others unless explicitly permitted by the Company.
6. Links traded in ways not authorized by the Company or fraudulently acquired are void, and the Company may recover such Links and restrict the Member's use.
7. Where technical errors, payment errors, grant errors, or deduction errors occur, Members may request correction through customer support channels, and the Company shall make corrections within a reasonable period upon confirming the request is legitimate.

Article 26 (Validity Period of Paid Links and Free Links)

1. The validity period of Paid Links is 5 years from the date of recharge. However, where the Company clearly notifies a separate validity period of 1 year or more for individual Paid Links or Paid Services in advance, such validity period may apply.
2. Members may request extension of Paid Links with a specified validity period within the validity period, and the Company shall extend them within a reasonable scope unless there are grounds under applicable laws, statutes of limitation, or significant reasons for service operation.
3. The Company shall inform Members at least 3 times through reasonable methods such as in-service notifications, push notifications, and email, including notification 30 days before the expiration of Paid Link validity periods, regarding the approaching expiration, availability and method of extension, and post-expiration processing standards.
4. The validity period of Free Links follows the period notified at the time of grant. Free Links may expire upon expiration of the validity period, end of an event, failure to meet grant conditions, fraudulent acquisition, Member withdrawal, or termination of the service agreement, and are not eligible for refund or cash compensation.

Article 27 (Withdrawal and Refund)

1. Members may withdraw from a purchase within 7 days from the later of the purchase date or the date the Paid Service becomes available, in accordance with the Act on Consumer Protection in Electronic Commerce and other applicable laws.
2. Withdrawal may be restricted in the following cases, and the Company shall clearly inform Members of the reasons for withdrawal restriction prior to purchase:
   1) Where the Member has used Paid Links, Paid Services, or paid content
   2) Where provision of digital content has commenced, provided that the Company has taken measures required by applicable laws, such as prior notice, confirmation, or consent regarding withdrawal restrictions before commencement of provision
   3) Where the value of the product has significantly decreased due to the passage of time or use
   4) Where Free Links, free trials, or event rewards were provided to the Member free of charge
   5) Where applicable laws restrict withdrawal
3. Notwithstanding Paragraph 2, for divisible digital goods such as Paid Links, the Company may refund the unused portion in accordance with applicable laws and these Terms.
4. Where the content of a Paid Service is provided differently from what was displayed, advertised, or contracted, the Member may request withdrawal or contract termination within 3 months from the date of receipt or within 30 days from the date the Member became aware or could have become aware of such fact.
5. The Company shall refund through the same payment method in principle within 3 business days from the date of receiving the Member's lawful withdrawal or refund request. However, where immediate refund is difficult due to the payment method or App Market policy, the Company shall inform the Member of the reason and processing schedule.
6. No refund fee shall be charged for refunds due to reasons attributable to the Company or for statutory withdrawals made in an unused state immediately after payment.
7. Where the Company exceptionally permits a refund due to simple change of mind after the statutory withdrawal period has expired, the Company may deduct the value of portions already used by the Member, benefits obtained by the Member, actual costs necessary for payment cancellation, and refund fees established in the Operating Policy to the extent permitted by applicable laws.
8. Refunds, cancellations, and automatic renewal cancellations for Paid Services paid through an App Market shall in principle follow the policies and procedures of the relevant App Market. However, the Company's responsibilities or Member rights under applicable laws shall not be excluded thereby.
9. Where a Member abuses the refund or payment cancellation process to receive a refund for items not eligible for refund or uses Paid Links, the Company may charge the fraudulently refunded amount or usage, or deduct it from unused Links.
10. Upon Member withdrawal or termination of the service agreement, unused Paid Links may be eligible for refund in accordance with these Terms and applicable laws. Free Links shall not be refunded.
11. Even where a service agreement is terminated due to a Member's serious Terms violation or illegal activity, the refund eligibility of unused Paid Links shall be governed by applicable laws, and the Company may deduct damages, unjust enrichment, or outstanding amounts arising from the Member's fraudulent use to the extent permitted by law.

Article 28 (Refund of Overpayments)

1. The Company shall refund overpayments to Members when they occur.
2. Where overpayments occur due to reasons attributable to the Member without the Company's intentional act or negligence, the Company may deduct the actual costs necessary for the refund within a reasonable scope.
3. Where overpayments occur during the App Market payment process, Members may request a refund from the Company or the relevant App Market, and the refund procedure may follow the App Market's policy.
4. The Company may request information necessary for the overpayment refund from the Member, and shall promptly proceed with the refund process after receiving the necessary information from the Member.

Chapter 8. Usage Restrictions, Withdrawal, and Disputes

Article 29 (Usage Restrictions)

1. Where a Member violates these Terms, Operating Policies, or applicable laws, or interferes with the normal operation of the Service, the Company may take the following measures:
   1) Warning or caution
   2) Content deletion, making private, blinding, or exposure restriction
   3) Partial feature restriction
   4) Temporary suspension of use
   5) Permanent suspension of use and account deletion
   6) Link recovery, payment restriction, refund restriction
   7) Damage compensation claim, reporting to investigative authorities, or criminal complaint
2. When taking usage restriction measures, the Company shall in principle notify the Member in advance of the reason, type, period, and method for filing objections. However, post-notification may be provided where required by law, in cases of serious Terms violations, security incidents, youth protection, prevention of rights infringement spread, or where urgent measures are necessary.
3. Members may file objections through customer support channels within 15 days from the date of receiving usage restriction notification, and the Company shall notify the review results within a reasonable period.
4. Where there is suspicion of account fraud, payment fraud, criminal use, rights infringement, fraudulent use, or serious Terms violation, the Company may provisionally restrict the use of the relevant account, content, or Links until the investigation is completed.

Article 30 (Member Withdrawal)

1. Members may request withdrawal at any time through in-service features or customer support channels, and the Company shall process it promptly in accordance with applicable laws.
2. When a Member withdraws, the Company shall delete or retain Member information in accordance with the Privacy Policy and applicable laws.
3. Private content created by the Member shall in principle be deleted upon withdrawal. However, it may be retained for a certain period to the extent necessary for backup, dispute response, legal retention obligations, prevention of fraudulent use, report processing, or service operations.
4. Public content or Characters being used by other Members may be maintained for a certain period after anonymization or de-identification for the normal operation of the Service and protection of other Users' use. Members may request deletion or making content private in accordance with applicable laws and the procedures established by the Company.

Article 31 (Damages and Limitation of Liability)

1. Where the Company or a Member causes damage to the other party by violating these Terms, the responsible party shall be liable for damages in accordance with applicable laws.
2. The Company shall not be liable where it is unable to provide the Service due to reasons beyond its reasonable control, such as natural disasters, war, power outages, communication disruptions, failures of telecommunications carriers or external business partners, hacking, or DDoS attacks.
3. The Company shall not be liable for service usage disruptions, account fraud, content deletion, device changes, communication environment issues, or policies or failures of App Markets or payment service providers caused by reasons attributable to the Member, unless caused by the Company's intentional act or negligence.
4. The Company is not obligated to intervene in disputes between Members or between Members and third parties arising through the Service, and shall not be liable for damages therefrom unless caused by the Company's intentional act or negligence.
5. The Company does not warrant the accuracy, reliability, legality, completeness, or fitness for a particular purpose of AI Outputs, Member Content, content published by other Members, or searched or recommended information.
6. Where damage is incurred by a Member in connection with the use of services or Free Links provided free of charge by the Company, the Company shall not be liable unless there are special provisions in applicable laws or the Company's intentional act or gross negligence.
7. Nothing in this Article shall be construed as excluding or limiting the Company's liability under law arising from the Company's intentional act or gross negligence.

Article 32 (Notices to Members)

1. When the Company provides individual notice to a Member, it may do so through the email address, mobile phone number, push notifications, or in-service notifications registered by the Member.
2. When the Company provides notice to all Members, it may substitute for individual notice by posting the notice on the in-service announcements for 7 days or more. However, matters that significantly affect a Member's transactions or rights shall be individually notified through reasonable methods.
3. Where notices are delayed or fail to reach a Member due to the Member's failure to provide, incorrect provision, or failure to update contact information, the Company shall not be liable unless caused by the Company's intentional act or gross negligence.

Article 33 (Dispute Resolution and Governing Law)

1. The Company and Members shall negotiate in good faith to amicably resolve disputes arising in connection with the use of the Service.
2. Members may use the Company's customer support channels for consumer damage compensation, complaint handling, refunds, and dispute processing.
3. Lawsuits related to these Terms shall be governed by the laws of the Republic of Korea.
4. Where a lawsuit is filed between the Company and a Member, the court with jurisdiction under the Civil Procedure Act and other applicable laws shall have jurisdiction.

Addendum

1. Business Information

- Company name: Tridot Inc.
- CEO: Kyungchan Jeon
- Business registration number: 372-81-01941
- Telecommunication sales registration number: 2024-Seoul Gangnam-06300
- Address: Room 604, 217 Yeoksam-ro, Seoul, Republic of Korea
- Phone: 010-6708-1246
- Customer support email: official@tridot.io
- Chief Privacy Officer: Kyungchan Jeon / 010-6708-1246
- Youth Protection Officer: Kyungchan Jeon / 010-6708-1246

2. Effective Date

These Terms of Service shall be effective from June 10, 2026.

3. Terms History

- June 10, 2026: Enacted and effective